PRIVACY POLICY
What happens to your information.
LAST UPDATED
30 September 2026
JET47
ABN 11 919 022 327
WHAT I COLLECT
When you send an enquiry, the form asks for your first name, last name, email address, phone number, business name, and a short description of what you need. Only the name and email are required — the rest is there because it makes the first conversation faster.
When you email or call me directly, I have whatever you choose to tell me, and your email address or phone number.
When you become a client, I collect what the work actually requires. That usually means your business details, your domain and hosting logins where you've asked me to set them up, the content and images you send me for your website, and the billing details needed to invoice you.
When you browse this site, basic technical information is recorded automatically — the pages you visited, roughly where in the world you are, what browser and device you used, and how you arrived. This is not linked to your name and I can't identify you from it.
I don't collect sensitive information — health, financial account numbers, government identifiers — and there is no reason for you to send me any.
WHY I COLLECT IT
To reply to your enquiry. To quote your job. To do the work you've hired me to do, and to invoice you for it. To keep a record of what was agreed, which protects both of us.
I don't sell your information. I don't add you to a mailing list without you asking. I don't share it with anyone for advertising.
WHO ELSE CAN SEE IT
Wix: This website runs on Wix, so anything you submit through the enquiry form passes through and is stored on Wix's systems. Wix has its own privacy policy and its servers are outside Australia.
Google Workspace: My business email runs on Google Workspace, so any email you send me is stored there. Same position — Google's own privacy terms, servers outside Australia.
Square: If you become a client, invoices are issued through Square, which handles your billing details directly. I don't store your card numbers.
Google Analytics: This website uses Google Analytics to count visits and see which pages people actually read. It tells me how many people came and what they looked at. It does not tell me who you are.
Those are the only four. If that list ever changes, this page changes with it.
Because all four are overseas providers, your information is handled outside Australia. I chose them because they're the standard tools for this kind of work, not because I wanted your data to travel.
COOKIES
This site uses cookies — small files stored by your browser. Wix sets some to make the site work properly, and Google Analytics sets some to count visitors. You can block or delete cookies in your browser settings. The site will still work, and I just won't see the visit.
HOW LONG I KEEP IT
Enquiries that don't turn into work: about twelve months, then deleted. Long enough to remember the conversation if you come back.
Client records: Five years after the job finishes. That's the retention period Australian tax rules expect for business records.
Website content and files you send me: kept while I'm supporting your site, so I can restore something if it breaks.
KEEPING IT SECURE
Two-factor authentication is on every account of mine that touches your information. Files are stored in accounts only I have access to. I don't email passwords or logins in plain text, and I'd ask you not to either.
I take that seriously, and I won't pretend it's a guarantee. No system is completely secure, and anyone who tells you otherwise is selling something. If something ever went wrong in a way that affected you, I'd tell you promptly and directly.
GETTING A COPY, OR CORRECTING SOMETHING
Email hello@jet47.com.au and ask. You can ask me what I hold about you, ask me to fix something that's wrong, or ask me to delete it.
I'll respond within two business days and do it at no charge. The one exception is records I'm required to keep for tax purposes, which I'll explain if it comes up.
IF YOU'RE NOT HAPPY
Tell me first — email hello@jet47.com.au or call 0403 543 602. Most things are a misunderstanding and get sorted in one conversation. I'll respond within two business days.
If that doesn't resolve it, you can raise it with the Office of the Australian Information Commissioner at oaic.gov.au.
CHANGES TO THIS PAGE
If how I handle your information changes, this page gets updated and the date at the top changes with it. If the change is significant and affects existing clients, I'll email them rather than expect anyone to re-read this page.
CONTACT